Peter

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Activity overview

Latest activity by Peter
  • Peter created an article,

    Why was my online order cancelled?

    Online Orders are cancelled due to many reasons mainly due to a customer’s request.  However, there are times when the shopper delivery community is unable to fulfill an order.  In these situations...

  • Peter created an article,

    How long will it take to receive my refund?

    Refunds for online orders are generally processed within 24-48 hours.  Please allow additional time for the refund to be credited to your account.  As the refund credit may take up to 72 hours depe...

  • Peter created an article,

    I need a copy of my receipt. Who do I contact?

    If you need a copy of your receipt please email sfonlinesupport@smartandfinal.com

  • Peter created an article,

    My shopper missed a few things within my order, will I be charged?

    If your delivered order is missing items, please be aware that you will not be charged for the missing items.  A final digital receipt will be emailed to you after delivery.

  • Peter created an article,

    I placed an online delivery order, but I never received my order, who do contact? Will I receive a refund?

    If for some reason your online order at Smart&Final.com is not delivered, your credit card will not be charged. If you have received a charge in error, please allow 24 hours before contacting our t...

  • Peter created an article,

    My order was unexpectedly canceled. What should I do?

    If for some reason your online order is canceled for any reason, please be aware your credit card will not be charged for undelivered items.

  • Peter created an article,

    My Online order is running late, what should I do?

    If for some reason your online order on Smart&Final.com has to be rescheduled, you will be notified via text message.